Privacy Policy
Last updated: July 2025
1. Introduction
Clausen Farm (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shop.clausenfarm.com (the “Website”) and make purchases from our store.
2. Information We Collect
Personal Information: When you make a purchase, we collect information necessary to fulfill your order, including:
- Name and contact information (email address, phone number)
- Shipping and billing address
- Payment information (processed securely through our payment processor)
- Order history and preferences
Automatically Collected Information: When you visit our Website, we may automatically collect:
- Device information (browser type, operating system)
- IP address and general location data
- Pages visited and time spent on the Website
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and provide customer support
- Send you marketing communications (with your consent)
- Improve our Website and services
- Comply with legal obligations
- Prevent fraud and enhance security
4. Print-on-Demand Fulfillment
Our products are fulfilled through third-party print-on-demand services. When you place an order, we share necessary information (name, shipping address, order details) with our fulfillment partners to produce and ship your products. These partners are contractually obligated to protect your information and use it only for order fulfillment purposes.
5. Information Sharing
We may share your information with:
- Service Providers: Third parties who assist with payment processing, order fulfillment, shipping, and Website analytics
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is retained for accounting and legal compliance purposes.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict processing of your information
- Data portability
- Withdraw consent (where processing is based on consent)
To exercise these rights, please contact us at info@clausenfarm.com.
9. Children’s Privacy
Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Clausen Farm
Sharon Springs, NY
Email: info@clausenfarm.com